You can record the voicemail, and then you can listen to the recording before sending it.You can see all the voicemails sent to you in-app and you can play the voicemail from the same place. You can also track from which page of your store, the voicemail was sent.You can configure the app to send you the voice mail on your personal email as well. You can configure the email template and can also configure the thank you message and redirect the URL after sending a voice mail.